Overview
As the internet economy proliferates, e-tailers, bulk mailers and business customers are clogging up queues at postal offices / mail and parcel centres to send goods to their customers. Batches of packets and parcels need to be individually processed and then paid for whilst other customers wait in queues to avail themselves of a simple service. Swift ParcelDrop allows the organisation to offer online capabilities to their bulk customers allowing them to lodge all their mail items online, print all the required documentation, effect online payments, request pickup or drop-off and doing all this in the comfort of their own home or office.
Swift ParcelDrop is also exposed via an API allowing e-tailers and other 3rd parties the facility to integrate and push orders and pull tracking information for display on their own websites or back-office systems.
Benefits of Swift ParcelDrop:
- Reduced queues in the branches
- Quick and automated preparation of additional documentation
- Automatic assigning of tracking numbers
- Additional revenue streams in relation to pick-up services
Better customer experience for the organisations business customers
Value Proposition
- Lodge item details online
- Make Online Payments
- Perform Account Topups
- Pay for items from customer account
- Declare item contents
- Direct Integration with IPC Harmonised Label Generation
- Labels issued according to destination and parcel values
- Reduced Queues
- Post Office Staff no longer need to register hundreds of items for bulk customers
- Automatic Tracking of each item at the different stages
- Tracking at item lodgement stage
- Tracking at Pickup/Delivery stage
Next Steps
We look forward to learning how we can partner with you to achieve innovative Digital Transformation journeys for your organisation.
From challenge analysis to solution design, development and deployment we are able to help you create a digital advantage of powered by software that can be accessed from any device or location of choice, securely at scale.
Our solution architects will work with you to turn your ideas into solutions best suited to your requirements.
